Lowe's Home Improvement is a well-known home improvement chain located at 4699 Middle Settlement Road, New Hartford, NY, USA. With a rating of 4.1 out of 958 reviews on Google, Lowe's Home Improvement is dedicated to providing quality appliances, gardening supplies, tools, and hardware to their customers in-store, through kerbside pickup, and delivery. The store carries a wide variety of products to help customers complete any project, big or small. Lowe's Home Improvement is open from 6am to 9pm on Mondays through Fridays, 8am to 7pm on Sundays, and closed on Saturdays. Customer service and pricing at Lowe's Home Improvement are praised in reviews, making it a go-to store for home improvement needs in the area.
Amenities and More
- Kerbside pickup
- Delivery
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- Wheelchair-accessible car park
- In-store shopping
- In-store pick-up
- Quick visit
- Cheques
- Electronics
- Repair services
- Batteries
- Light bulbs
Reviews
If I have to check myself out, then let me . Don't hover over me . And may be your associate should speak
.. hello, and thank you. It would be nice since I just checked myself out. By the way, the slat bags scan. I don't need you to punch in the number in . And act like it was an issue.
I'm particularly fond of the Rome Lowe's. They seem to have adequate and helpful associates who are eager to help. Even if you are just passing one of them they always ask if you need help finding something. The cashiers are always polite and friendly as they are efficient. We were able to get all of the supplies we needed to build a small deck in just one weekend with all of the pieces being in stock in the store. Oftentimes many places don't have enough material to make that possible.
At one time, they had staff to assist. Good luck finding someone today who can actually answer questions. The only person I could find is the one cash register supervisor posted at the self checkouts. Another retail disaster!!
I can't think of a worse word to describe the customer service staff at this store. The two women in the returns department were downright rude. When I went to return the goods, I said "hold on", and the woman with short yellow hair and glasses yelled at me: don't say hold on to me, I heard it too many times today" what's the hack? You are a customer service person, not my boss. In fact, I purchased the Levolution Plastic Tile Spacer gun a day ago and it broke after two uses because of the poor quality. I contacted the manufacturer of this product The customer service, the customer service told me that Lowes will definitely return my money. But in fact they will not, they will only push the blame, they will only yell at the customers. Friends, don’t go to this terrible store again. This is new A disgrace to this great community in hartford.
“ this store is very strict with military discount” is what I was told when their system failed to find me. Presenting military ID and VA card means nothing. I recommend finding a better store that DOES support our troops
Ida was very helpful! She put something aside for me so I could purchase the item at this store, due to my Lowes being out of stock
Has everything for home 🏡 love all the plants 🪴 …
All self check out. Not great for store that sells so many items in mult lots. Will now take more business to such stores like Jay K lumber.
What can i say, i just hope Lowes can lower their price because is getting higher never lower. The location is clean, neat, organized. And their staff member knows what they are doing. Excellent customer service.
Bought a DeWalt heated jacket. Works Great for outside Jobs.
Location
4699 Middle Settlement Rd, New Hartford, NY 13413, United States
Hours
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Monday
06:00 AM - 09:00 PM
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Tuesday
06:00 AM - 09:00 PM
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Wednesday
06:00 AM - 09:00 PM
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Thursday
06:00 AM - 09:00 PM
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Friday
06:00 AM - 09:00 PM
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Saturday
06:00 AM - 09:00 PM
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Sunday
08:00 AM - 07:00 PM
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